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Old 04-12-2016, 07:52 AM   #1
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Default I am unable to log into chat

It says "the IRC policy server appears to be offline."

Am I doing something wrong?
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Old 04-12-2016, 05:30 PM   #2
Locke Cole
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I checked both servers, and the flash policy server is up and running. Do you happen to have a firewall running where you are trying to connect from? You will need some special ports open to access chat via the flash client. Maybe try an IRC client like www.mirc.com to connect? Or if you know how to configure the firewall I can provide a list of ports that may need to be open. As far as I can tell, our end is up and functioning fine.
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Old 04-21-2016, 05:19 AM   #3
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Yeah a proxy or a firewall can cause an issue, my institute does not accept IRC in it's protocols.
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