I checked both servers, and the flash policy server is up and running. Do you happen to have a firewall running where you are trying to connect from? You will need some special ports open to access chat via the flash client. Maybe try an IRC client like
www.mirc.com to connect? Or if you know how to configure the firewall I can provide a list of ports that may need to be open. As far as I can tell, our end is up and functioning fine.